First Agri, Inc. ("the Company") recognizes the protection of personal information as an important responsibility and has established this Privacy Policy, which we are committed to observing.
1. Basic Policy
The Company complies with the Act on the Protection of Personal Information and other relevant laws and regulations, and handles customer personal information appropriately. We also implement necessary and appropriate measures for the secure management of personal information and strive to prevent leakage, loss, or damage.
2. Definition of Personal Information
"Personal information" in this Policy refers to information about living individuals as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information, which can identify a specific individual through name, date of birth, or other descriptions contained therein (including information that can easily be matched with other information to identify a specific individual).
3. Personal Information We Collect
The Company may collect personal information through the following methods:
- Contact form submissions (name, company name, email address, inquiry content)
- Sample requests and quote requests (name, company name, address, phone number, email address)
- Website browsing (IP address, access information via cookies)
4. Purpose of Use
The Company uses collected personal information for the following purposes:
- Responding to and answering inquiries
- Sending samples, products, and quotations
- Providing information about our services (with customer consent)
- Analyzing website usage for improvement and service enhancement
- Legal compliance
5. Disclosure to Third Parties
The Company will not provide customer personal information to third parties except in the following cases:
- When customer consent has been obtained
- When required by law
- When necessary for the protection of life, body, or property, and it is difficult to obtain customer consent
- When cooperation is required for national or local government agencies or their delegates to perform legally mandated duties, and obtaining customer consent would impede such duties
6. Outsourcing
The Company may outsource all or part of the handling of personal information to external parties to the extent necessary for achieving the purposes of use. In such cases, we exercise appropriate supervision over contractors.
7. Security Measures
The Company implements organizational, human, physical, and technical security measures to prevent leakage, loss, or damage of personal information and ensure its safe management.
8. Disclosure, Correction, and Suspension of Use
Customers may request disclosure, correction, addition, deletion, suspension of use, or erasure of their personal information from the Company. Please contact us through the inquiry desk below. After verifying your identity, we will respond within a reasonable scope.
9. Use of Cookies
Our website uses cookies for service improvement and access analysis. Cookies are small text files that websites send to your browser.
We use Google Analytics to analyze website usage. Google Analytics uses cookies to collect information about your website usage, but does not collect personally identifiable information.
You can refuse to accept cookies through your browser settings, but some features of our site may become unavailable.
10. Revisions to Privacy Policy
The Company may revise this Policy due to changes in laws or business operations. The revised Privacy Policy becomes effective upon posting on this website.
11. Contact Information
For inquiries regarding the handling of personal information, please contact us below.
First Agri, Inc.
Zaza City Central Building B1F
100-1 Kajimachi, Chuo-ku
Hamamatsu, Shizuoka 430-0933, Japan
Contact Form
Effective Date: April 1, 2025